I want to try out the plugin before I commit to purchase it. How do I go about this?
We strongly encourage everyone tries before they buy. At the top right of the page there is a Try Now button which will allow you to demo the plugin. All functionalities of the plugin and presets will be available to be used and will last for 7 days. You can only demo the plugin once so please do not request extra time.
I am not using the plugin any more and I don’t like it, can I have a refund?
As we offer a full trial/ demo option we are not liable for an refunds for any of our plugins. Please demo the plugin if uou are unsure if it is for you or not. As these are digital products we cannot offer any refunds.
I have just purchased the license but can’t find it in my account? Where will the plugin and license be sent to?
All of our plugins are a separate purchase to your Woodlands Studio account. When you purchase a plugin it will be sent to the email that you have provided at checkout. If you decide to pay with Paypal, please check that email address for your plugin and license codes. If you cannot see the confirmation email, please check your junk/ spam folders as sometimes it can make it’s way into them depending on your email settings. This is an automated system
I am having some issues installing the plugin and need some support with this. Who can I get in contact with?
We have a support email set up for this and we aim to get back to you within 24 hours. Although we very varly have any issues when it comes to installing, we are of course hear to help and get you set up! Before contacting us, please try and delete the erroneous copy from your computer, re-download the installer, try installing again and ensure you have an internet connection. If this does not work, please contact email@example.com to help get set up.
Why are my presets missing?
The WS Lowend plugin does not come with any presets. The reason for this is that the plugin is incredibly easy to use and every piece of audio needs it’s own care and attention. You can of course sae your own presets when you use the plugin.