I want to try out the plugin before I commit to purchase it. How do I go about this?
We strongly encourage everyone tries before they buy. At the top right of the page there is a Try Now button which will allow you to demo the plugin. Please be aware that although all functionalities of the plugin will be available to be used and tested, audio will cut out every 30 seconds in this demo version. Essentially you will not be able to export/ bounce out tracks when using the demo version. With the full license activated, this will not be the case and the plugin will work as you expect it to.
Are there any videos online I can see this plugin being used and when/ what I would use it for?
Of course! At the top of the page there is a button for images and videos. If you click on the videos a playlist will appear and you can check out some of the videos we have done using the WS Lowend. We use the plugin on a wide range of sound sources and styles for you to listen to and get a good understanding of what the plugin is doing.
I have just purchased the license but can’t find it in my account? Where will the plugin and license be sent to?
The WS Lowend plugin is a separate purchase to your Woodlands Studio account. When you purchase a plugin it will be sent to the email that you have provided at checkout. If you decide to pay with Paypal, please check that email address for your plugin and license codes. If you cannot see the confirmation email, please check your junk/ spam folders as sometimes it can make it’s way into them depending on your email settings.
I am having some issues installing the plugin and need some support with this. Who can I get in contact with?
We have a support email set up for this and we aim to get back to you within 24 hours. Although we very varly have any issues when it comes to installing, we are of course hear to help and get you set up! Before contacting us, please try and delete the erroneous copy from your computer, re-download the installer, try installing again and ensure you have an internet connection. If this does not work, please contact firstname.lastname@example.org to help get set up.
Why are my presets missing?
The WS Lowend plugin does not come with any presets. The reason for this is that the plugin is incredibly easy to use and every piece of audio needs it’s own care and attention. You can of course sae your own presets when you use the plugin.